Steady & Sage
Privacy Policy
Steady & Sage is a personal organizer offered by Evergreen Hollow LLC, an Oregon limited liability company. This page explains how your information is handled — by the app itself, if you contact support, and by the app stores when you download or buy. See also our Terms of Use and Consumer Health Data Privacy Policy.
Your data, on this device
Steady & Sage stores the information you enter — your weekly dose log, protein and water totals, how you feel, weight, goals, units, and reminder preferences — on your device only.
We do not create an account for you. We do not operate an app server that receives your logs. We do not use analytics, advertising, or crash-reporting SDKs in the app. We do not sell your information. For questions, data requests, or to ask us to delete an email you sent, write to support@steadyandsage.com.
What is stored on your device
- Dose logs (date and time, injection site, and any note you add)
- Day logs (protein, water, how you feel and optional tags, weight, and any note you add)
- Your goals, unit preferences, weekly reminder time, and the date you accepted these terms
That information lives in the app’s on-device storage. It is not sent to us. We do not receive, access, or store your in-app logs on our systems.
What is not received by us from the app
The app does not send your logs to us, does not share them with third parties from inside the app, and does not back them up to a cloud service we control.
On the current Android version of the app (version 1.0.1), Android Auto Backup and device-to-device transfer for this app are turned off, so your logs are not copied to Google Drive or automatically passed to a new phone. This section describes that Android version. It does not describe an iOS build. If we offer an iPhone version, we will say in this policy how iCloud Backup and device-to-device transfer are handled before that version is released, and we will not claim “there is no cloud backup” unless the iOS build actually excludes it.
The only times something can leave your device are when you choose to:
- Export a CSV or JSON copy from Settings and pick a destination in your device’s share sheet (email, files, a cloud folder you choose, and so on), or
- Open our Privacy, Terms, or Consumer health data pages in your browser. Our website host may record ordinary server logs (such as IP address, date, page URL, and browser type) to operate and secure the site. We do not use those logs to profile your health, to advertise, or to identify you, and they do not include your in-app logs.
If you write to us, your email address and the message you send are received in our support inbox so we can reply. An email provider processes those messages solely to deliver and store them for that purpose. That inbox is in the United States. Please do not include health details in that email. If you do, we will use the message only to respond (or to delete it), we will not use those details for advertising, profiling, or sale, and we will delete the message when you ask, or when the conversation is finished.
App stores and crash reports
Google Play and, if we later offer an iPhone version, the App Store process downloads and any purchases under their own privacy policies. We do not receive your payment card details. The stores may provide us with aggregated or diagnostic information such as download counts, sales summaries, or crash statistics (for example, Android Vitals). That information comes from the store platforms, not from the Steady & Sage app reading your logs, and it is not a crash-reporting SDK in the app. We do not use it to reconstruct your dose or day logs.
Notifications
If you turn on the optional dose-day reminder, the app schedules a local notification on your device. That reminder is delivered by the operating system on your phone. It is not sent through our servers.
How to export or delete your data
In Settings you can:
- Export my data as CSV or as JSON, through the system share sheet (or a file download on the web). This stays on your device until you choose where to send the file.
- Delete all my data. After you confirm, the app removes your logs and goals from this device and turns off the weekly reminder. This cannot be undone, so export a copy first if you want to keep one.
Uninstalling the app also removes the on-device storage. Because there is no copy on our systems, we cannot restore logs after a delete or an uninstall, and we cannot delete a copy we do not have.
If you have sent us an email and want us to delete that correspondence, write to support@steadyandsage.com.
Data requests
For questions about this policy, or to ask us to delete an email you sent, contact support@steadyandsage.com.
We will not usually have an on-device log to produce or erase, because we never received it. We can point you to Export my data and Delete all my data in the app, and we can handle any email in our inbox.
Ordinary support messages
For support, tell us about app bugs or account/store issues only. Do not include diagnoses, medication names, dose amounts, lab results, or how you feel medically. If we receive that kind of information, we will not use it for any purpose other than handling (and, on request, deleting) your support message. This does not apply to a consumer health data rights request. For those, your email address is enough; you do not need to resend health details.
HIPAA
Steady & Sage is a direct-to-consumer app offered by Evergreen Hollow LLC. We are not a HIPAA “covered entity” or a “business associate” of one. The HIPAA Rules therefore do not apply to the information you store in the app. That is not a claim that the app is “HIPAA compliant,” and we do not offer a HIPAA-covered service.
United States state health-data laws
Some states, including Washington, Nevada, Connecticut, and Colorado, have consumer health-data or sensitive-data rules. California’s Confidentiality of Medical Information Act can treat a health app like this one as a “provider of health care” for that law only. We do not disclose medical information we hold without authorization. Your in-app logs are not held on our systems; a support email you send us is.
We do not receive or store your in-app logs on our systems, we do not sell consumer health data, and we do not share consumer health data with third parties or affiliates for their own use. Our email provider processes support messages solely so we can receive and reply. We do not use geofencing around health-care facilities. If one of those laws gives you a right to ask us to confirm, access, correct, or delete consumer health data we hold (for example, an email you sent us), write to support@steadyandsage.com. We will honor that request for information we actually have. Our Consumer health data notice is at https://steadyandsage.com/consumer-health-data/.
California’s CCPA/CPRA generally applies only to businesses over set revenue or data-volume thresholds. We do not sell or share personal information as those laws define those terms. If those laws later apply to us, we will update this policy and honor the rights they provide.
United Kingdom (UK GDPR)
Health information is special-category data when an organization processes it. The logs you keep in the app stay on your device. We do not receive them, and we do not use them to make decisions about you.
If you are in the United Kingdom and you send us an email, Evergreen Hollow LLC is the controller for that message. We process it so we can reply, on the legitimate-interests basis of responding to your request (UK GDPR Article 6(1)(f)). Please do not include health details. If you include them anyway, we will use them only to respond or to delete the message, and we will delete it when you ask or when the conversation is finished. The message is processed in the United States by us and by our email provider. You can ask us for a copy of the email we hold, ask us to correct it, ask us to delete it, or ask us to restrict or object to our processing, at support@steadyandsage.com. You may complain to the Information Commissioner’s Office (https://ico.org.uk).
For the copy on your device, use Export my data and Delete all my data in Settings. We do not receive that copy.
European Economic Area (EU GDPR)
If you are in the European Economic Area and you send us an email, the same description applies under the EU GDPR: Evergreen Hollow LLC is the controller for that message, we process it to reply (Article 6(1)(f)), we ask you not to include health details, the message is processed in the United States by us and by our email provider, and you can make the same requests at support@steadyandsage.com. You may also complain to your national supervisory authority (see https://edpb.europa.eu).
For the copy on your device, use Export my data and Delete all my data in Settings. We do not receive that copy.
Australia
Australia’s Privacy Act 1988 and the Australian Privacy Principles apply to some organisations, including some small businesses that provide a health service and hold health information. We do not operate a server that holds your in-app logs, and we cannot access the copy on your device.
If you are in Australia and we hold personal information you have sent us (for example, an email), you may ask for access or correction, or ask us to delete it, at support@steadyandsage.com, whether or not a particular exemption applies. That message, if you send it, is processed in the United States. You may complain to us first, and you may also contact the Office of the Australian Information Commissioner (https://www.oaic.gov.au).
For the copy on your device, use Export my data and Delete all my data in Settings.
Children and eligibility
Steady & Sage is for adults 18 and older. It is not directed at children under 13 (or the equivalent minimum age in your region). The app does not knowingly collect personal information from children.
Not medical advice
Steady & Sage is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. It is not medical advice. Always follow your clinician’s instructions.
Changes
If we add a feature that would send your logs off the device, we will update this policy and ask for a clear in-app choice first. This policy describes the current on-device Android version of the app (version 1.0.1). If this policy changes, we will update the effective date and the last-updated date on this page.
Related policies
Contact
For questions about this policy, or to ask us to delete an email you sent, write to support@steadyandsage.com.